Shipping
Dough Heat we strive on ensuring our goods are delivered hassle free taking pride in the quality of our product at all times.As part of our on-line service we provide as standard free UK Mainland delivery on all orders received by 2pm, delivered directly to your doorstep next day by 3pm(Mon-Fri), giving you peace of mind.
As part of our customer charter and understanding specific needs we also offer at additional costs specific timed deliveries across the UK Mainland. These can be selected from the delivery options when placing your order.
Returns
a. Orders for products that are considered by the Seller to be generally held in stock under normal circumstances may be cancelled prior to despatch without charge.b. At the discretion of the Seller, orders for items that are not generally held in stock, although appearing in the price list, may not be cancelled following the submission of a sales order acknowledgement, which details the anticipated delivery date.
c. Products that are deemed by the Seller to be standard stock items may be returned providing that they are in a fully resaleable condition. The Seller reserves the right to apply a handling and restocking charge of 25%.
d. Goods that have been supplied to special order, although appearing in the price list, unless specifically agreed by the Seller, may not be returned.